Privacy policy

JSC Hi Baltics is committed to maintaining the privacy of personal information that you provide to us when using the Hi Baltics web site. This Privacy Policy describes how we treat personal information received about you when you visit We may make content or services from other web sites including our co-branded web sites available to you from links located on These other websites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such website to determine how that site protects your privacy.

Hi Baltics understands that privacy is important to you and wants your experience when dealing with us to be as safe as possible. This policy describes how Hi Baltics handles your personal information generally as well as when you use our website.


The type of personal information we collect and hold

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. Generally, Hi Baltics does not collect sensitive information about you such as details of your race, political beliefs, religion, or health. However, depending on the products and services we provide, we need to collect some sensitive personal information which is necessary for us to provide you with our services. The type of personal information we ask for will depend on which of the services you choose. If we are not able to collect personal information about you we may not be able to provide you with the products, services, or assistance you require.

We may ask for the following types of personal information:

• Name, address, email, and contact details;
• Date of birth;
• Gender;
• Information about your use of our product or service;
• Insurance-travel;
• Passport number;
• Credit card details.


Ways we collect your personal information

We collect your personal information:

• By using written forms;
• Through contact over the telephone, your mobile or other messaging technology;
• Via the internet, including websites and social media;
• In person to person contact;
• Through subscription and entry forms;
• Booking forms and requests for further information;
• Emails, response devices.

We will collect your personal information during the information life cycle. We will combine or link personal information we already know about you to other personal information we collect about you.



Our websites rely on “cookies” to provide a number of services to you. A cookie is a piece of data that a website sends to your browser and which is then stored on your computer or other internet-enabled devices. Cookies are generally one of two types, a session cookie or a persistent cookie. A session cookie is a temporary cookie that is placed on the device and remains until you leave one of our websites. A persistent cookie will remain on your device for a period of time or duration specified in the cookie despite you leaving our websites.

Cookies generally allow our websites you are browsing to interact more efficiently with your device. Hi Baltics uses cookies to collect and use information for a range of purposes, including; to maintain and improve the operation of our websites; track user preferences and product requirements to customize our websites, and target and improve advertising or marketing relevance. We may also have an arrangement with third parties who may use our cookies to improve the relevance of our advertising to you on third party websites. You are able to use your browser settings to manage cookies. These settings may include deleting all or some cookies, not accepting any cookies, or being notified when cookies are being used.


Purposes of collection of personal information

We collect your personal information so we can:

• identify you and provide you with our products and services including notifying you about new products, services, and promotions from time to time.
• understand your requirements and provide you with a product or service;
• set up, administer and manage our products and services,
• get a better understanding of you, your needs, your behaviors, and how you interact with us, so we can engage in product and service research, development, and business strategy including managing the delivery of our services and products via the ways we communicate with you.

Sometimes we are required to collect your personal information to satisfy specific legal obligations.


Use and disclosure

We use and disclose your personal information for the purposes we collected it. In the case of sensitive information, any secondary use or disclosure will be directly related to the purpose of collection. For example, we will disclose your personal information to third-party service providers so that they can provide the contracted services to Hi Baltics such as information technology support or programming, hosting services, telephony services, mailing or sending of documentation to customers digitally or otherwise.


Policy Modifications

We may change this Privacy Policy from time to time, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.



If you have any questions, comments, or concerns about our Privacy Policy, please contact us.